Philip E. Riley Jr., Chief Executive Officer
Since 2003, Phil Riley has led Utility Service Partners, Inc., in sustained growth based on his commitment and dedication to always do the right thing for clients, customers and employees. As the leader of Utility Service Partners, Inc., Phil is committed to building strong and strategic partnerships with organizations and cities across the country. Using his extensive managerial and entrepreneurial experience, Phil guides the organization with a focus on customer and employee advocacy.
Phil honed his managerial and entrepreneurial skills during a successful career with Consolidated Natural Gas, where he quickly progressed through the corporate structure. Over a 25-year span, he earned a reputation of friendly professionalism built on integrity and expertise. Early in his CNG tenure, Phil created strategies for the company's interstate pipeline and tactical plans for unbundling merchant and storage services.
In 1993, he helped guide the successful startup of CNG Energy Services, producing a first-year profit. As Vice President of Integrated Energy Management at CNG Energy Services, he developed a profitable portfolio of multi-year wholesale gas and electric commodity products. After a promotion to Senior Vice President and General Manager at CNG Retail, he directed a marketing team that promoted unregulated energy commodities and the initial utility service line warranty. Following CNG's merger with Dominion in 2000, he assumed the title of Senior Vice President and General Manager of Dominion Retail. As CEO of Utility Service Partners, Phil directs the company's ongoing growth and partnership building programs with cities and utility companies throughout the United States.
Brad Carmichael, Vice President
As Vice President of Business Development, Brad Carmichael is a resourceful business leader who knows how to deliver innovative ideas, improve business processes, and manage organizational change to serve municipal clients. Brad enjoys reaching out to cities large and small alike to understand their unique challenges and provide solutions to meet their specific needs.
Brad is responsible for identifying new prospects among major electric and gas utility groups and municipalities, developing customer relationships for private label partnerships as well as for developing strategic marketing plans and implementation strategies. Brad has been an integral part of negotiating contracts with major cities across the country, such as Atlanta, Milwaukee, Phoenix, and Kansas City as well as developing and maintaining the organization's strong relationship with the National League of Cities.
Throughout Brad's career, collaboration and networking have been a constant theme as he focuses on bringing people and ideas together to create value for the organization. As a leader, Brad is skilled at seeing the value in people he meets every day and cultivating relationships to help the organization grow.
With his employees, Brad focuses on communication and teamwork to ensure every employee understands the tasks at hand before they begin. He works hard to help everyone understand the reason, rationale and benefit behind the ideas so the end product will reach maximum potential. This focus is an opportunity to teach, with all levels of staff, to see how the team works together to grow the business and how their role is important to the overall success.
Away from work, Brad enjoys playing golf and being outdoors. He and his wife love to travel and spend time with their three grown children. As a native West Virginian, he appreciates the state's natural beauty and its simple way of life. Brad graduated from West Virginia University with a Bachelor of Science degree.
Edwin F. Westfield, Chief Financial Officer
As the Chief Financial Officer, Ed Westfield has dedicated his career to understanding the inner workings of operational and financial management across a broad set of industries.
Ed is also the Chair of the Operational Control Group and the Operational Control Group Advisors, two groups comprised of management and decision makers from all departments in the organization. These groups are responsible for processes in the organization and have been focused on documenting all business processes, identifying "pain points" that require improvement and developing projects to enhance operations so the company can thrive.
As the Chair, Ed is the gatekeeper between the groups and the Steering Committee made up of senior management. Ed sees these groups as an opportunity to improve communication and clarity within the business and provide an opportunity for understanding how the departments interact, identifying areas for improvement and putting the plans into action.
Ed is committed to focusing on the vision of creating and maintaining a sustainable business model that survives on its own, allowing the core management of the business to be directly involved with decisions on a day-to-day basis.
Ed began his career in public accounting over 20 years ago with a New England regional based public accounting firm where he earned his CPA certification. Looking for a change, Ed transitioned to corporate accounting where his responsibility increased, ultimately holding positions as a Chief Financial Officer, Executive Vice President of Finance and Operations, and Vice President and General Manager of a division in construction, specialty chemical, cosmetics and warranty service industries.
During his tenure at MacDermid, Inc., as the General Manager, Ed orchestrated a turnaround of failing business units by developing a focused strategic plan, restructuring the business, executing a key strategic acquisition and implementing financial/operational disciplines and controls surrounding quality, customer service, execution of key projects and employee alignment with the core strategy.
Ed holds a Bachelor's Degree of Business Administration with a concentration in Accounting from Western Connecticut State University's Ancell School of Business and certifications in Six Sigma, PSS and RADAR programs.
Away from work, Ed enjoys spending time with his wife and four daughters who are very active in sports. He considers himself one of their biggest fans. Ed is also an avid golfer and cook who has travelled the globe on business sampling cultural cuisine and bringing those specialties home to his family.
J. Alan Crittenden, General Counsel
Alan Crittenden joined Utility Service Partners, Inc., in 2012 as General Counsel, providing legal support to the Company's rapidly growing business and ensuring compliance with state and Federal regulations. With over 25 years of experience as a corporate attorney, Alan is a business-focused legal executive, with a deep background in a wide variety of legal disciplines.
Alan is responsible for providing legal advice and support to the management team for all aspects of the business, including the drafting of contracts with our municipal partners, customer Terms and Conditions, leases, software agreements, employment law matters and corporate governance. USP is committed to providing fair and easily understood terms and conditions to our customers. These contract documents describe our warranty program clearly, explaining all inclusions and exclusions so that customers can understand the program and the organization can stand behind our promises to the customer.
Alan leads our regulatory compliance efforts, working closely with regulatory staff to ensure that all necessary licenses are in place and current. When an issue calls for specialized legal expertise, he coordinates with outside counsel to insure that the company receives good legal advice at reasonable rates. Alan also stays abreast of news regarding changes to laws and regulations in order to be alert to potential implications for the business. As part of his role, Alan and his team maintain working relationships with state regulatory bodies to work through issues that arise in the day-to-day operations of Utility Service Partners.
Prior to joining us, Alan was Vice President, Legal, for NOVA Chemicals. There, in a variety of leadership roles spanning nearly a decade, he supported every significant corporate function, including: commercial contracts; employment and pensions; corporate governance; litigation; intellectual property; and health, safety and environmental. Before his time at NOVA, Alan spent 13 years at Consolidated Natural Gas, providing legal leadership for CNG's cogeneration, energy marketing and non-regulated retail businesses. As Deputy General Counsel for Corporate and Commercial Transactions, Alan served as CNG's lead counsel on the merger with Dominion Resources. Alan has worked throughout his career to provide practical and effective legal solutions for the needs of businesses.
Outside of work, Alan enjoys spending time with his wife and daughters playing golf, skiing and playing on one of his his club's paddle (platform tennis) teams. In addition to outdoor activities, Alan enjoys the company of a good book or preparing a fine meal (or at least one he can get his kids to eat). He also sings bass in his church choir and attends operas, concerts and plays. He currently serves on the Pittsburgh Opera Advisory Board and the Board of Directors at the Pittsburgh Concert Chorale.