What is covered under the NLC Service Line Warranty Program?
The NLC Service Line Warranty Program covers the portion of the outside water and waste lines that are the responsibility of the homeowner. While the homeowner is responsible for their in home water and waste lines, they are also responsible for the portion of the line that is buried outside of the home to the point of the utility connection. Generally, for outside water lines, the homeowner's responsibility ends at the meter vault, curb stop, or main tap, depending upon local jurisdiction and ordinance. In the case of wastewater lines, the homeowner's responsibility usually ends at the clean-out, property line, or connection with the utility's main sewer line.
We also understand that there are unique circumstances that require flexibility in our program design. USP is committed to creating a program that provides a solution for you and your residents. If your city has a variation requirement, please contact your USP Regional Account Manager today to learn how USP can meet your needs.